Client Social Media Monitoring for Personal Injury and Disability Lawyers
Private Footprint was developed to provide lawyers with full visibility into their clients’ past and present social media activity. It is designed to protect both you and your clients. But more importantly, it can help increase the settlement value of your files.
Your Clients are Damaging their Files
Examples of plaintiff lawsuits against insurers and others being dismissed because of irresponsible social media activity by clients are rampant. Lawyers need to understand their client’s social media habits and the risks posed by the information they share on their accounts. To do this, lawyers need sophisticated tools to fight back and protect their files.
Protect the Value of Your File
Protect Your Practice and Increase Revenue
Painting a picture of your clients’ life before their injury or illness is instrumental in maximizing the value of their claim. By using pre-date-of-loss social history, you can build a compelling report in minutes that can help increase the value of their settlement.
Prospective clients may tell you one story, but their social history tells another. By the time you first meet them, the damage may have already been done. Quickly run a report of their social accounts to assess if they are indeed a file you want to invest in.
Law clerks and paralegals can spend several hours every week scouring through client social media accounts and manually cutting and pasting posts to compile reports. Instead, posts from various platforms are fed into one dashboard for easy viewing and professional reports can be instantly generated.
For many clients suffering from an injury or illness, social media is a rare outlet. What they post may seem innocent to them but can easily be misrepresented by the opposing side and misinterpreted by a judge or jury. Our data shows that lawyers who implement Private Footprint see a massive decrease or complete stop to client social media activity.
As more case law emerges confirming the detrimental effect that social media usage can have on client settlements values, lawyers can no longer ignore their client’s social media history and ongoing activities. Read examples of case law.
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How Private Footprint Works
Private Footprint is a powerful tool that allows lawyers to quickly view, organize, and make sense of the overwhelming volume of social media content generated by clients. You can easily monitor social activity for each client separately, flag specific posts, and quickly generate detailed reports which document your client’s lives before and after life-altering events such as personal injury, illness, and disability. Evidence-quality reports can be generated in minutes and easily customized to your needs.
Historical Reports
Go back up to 5 years before Date of Loss or Denial of Disability to build a client’s historical profile.
Ongoing Monitoring
Monitor your clients’ social activity on four major platforms (Facebook, Instagram, Twitter, YouTube) and flag problematic posts.
Tangible Evidence
Easily create reports for discovery prep, mediation, settlement memos, or evidence at trial.
Recoverable Disbursement
Pay a nominal flat fee per file, individually itemized for ease of a list of assessable disbursements.
Private Footprint is not a repository and does not own or have the ability to edit the content on your client’s social media accounts or see any private communication. Your client’s social media content is and will remain the property of each social platform and subject to its terms of use that users have accepted. Access to client social accounts is permission-based and done on behalf of the law firm without the privacy breach of asking the client for a username or password.